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Privacy policy

At PBT, we're committed to protecting the privacy and data of our clients and customers. 

PBT Electrical and Maintenance Ltd Data Protection and Privacy Policy

At PBT Electrical and Maintenance Ltd, we are committed to protecting the privacy and data of our customers, employees, and partners. This Data Protection &/or Privacy Policy outlines our practices regarding the collection, use, and protection of personal information. By using our services, you agree to the terms of this policy.

1.  We may collect the following types of personal information:


a.  Customers Name, contact details, address, and payment information for the purpose of providing our services.


b.  Employee’s Contact details, employment history, and relevant personal data as required for Employment purposes.


c.  Clients Contact details and business-related information necessary for collaboration.


d.  Website Usage we may collect non-personal information like IP addresses, browser type, and cookies to improve our website and services.


2.    We may use your personal information for the following purposes:


a.   To deliver the services you request from us.


b.   To communicate with you regarding services, appointments, and updates.


c.   To process payments and invoices.


d.  For recruitment, HR, and employment-related matters.


e.  To comply with legal obligations and respond to legal requests.

3.   Data Protection and Security


 We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices.

4.   We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, it will be securely deleted.

5.   We may share your personal information with third parties only when necessary to provide our services, and we ensure that these third parties adhere to data protection regulations.


6.   You have the right to:


a.  Access your personal data.


b.   Correct inaccuracies in your personal data.


c.   Withdraw consent.


d.   Delete your personal data (subject to legal obligations).


7.   We use cookies on our website to enhance the user experience. You can manage cookie preferences through your browser settings.


8.   We may update this policy from time to time. Any changes will be posted on our website, and the revised policy will apply to data collected after the effective date of the update.


9.  If you have questions or concerns regarding your data or this policy, please contact our office:

240 Tolworth Rise South, Surbiton KT5 9NB, Office Number: 020 8337 2884 or email


By using our services, you consent to the terms of this Data Protection and Privacy Policy.


Philip B Turner

Managing Director




For and on behalf of

PBT Electrical and Maintenance

Last updated January 2023

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