Hear what our customers have to say. 


Sutton, August 2021

It was a pleasure having PBT in my property. Outstanding job all the way from office staff to on site team. I have had a handful of engineers from PBT at my properties and cannot fault any of them. Very friendly, knowledgeable, clean and fantastic at what they do. Thanks guys 5*****.

Kingston Upon Thames, 
August 2021

Best service I have ever experienced from any company, ever. We were on holiday and our daughter, who was looking after the house, noticed water ingress from the kitchen ceiling. I phoned around to no avail until Natalie returned my call. She quickly understood the situation, got a plumber out by 11.00, liaised with me and my daughter, the works were undertaken professionally and a full report from the engineer was given to me by email, including a video of the problem site - all before lunch! No hesitation in recommending this company and we will be using them again.

Morden, July 2021

Very pleased with the work carried out by these professional tradesmen. The rooms are well lit and really makes a difference to how it was before. Work was carried out in an efficient manner and they left no mess. Extremely satisfied with the finished product.

Kingston Upon Thames,
July 2021

The service provided by Phil, Natalie and Ross was exemplar. Our enquiry produced a prompt, efficient and courteous response. Having worked in the Property sector for over 30 years, it is fantastic to experience such high-quality customer service from a team that clearly care. I cannot recommend sufficiently.

Putney, June 2021

I've struggled to find an electrician or company recently and have had to ask a few over for quotes, often having to chase for these or to book in jobs. PBT have been really responsive and happy to book work in, the work was done really efficiently and the electrician was really friendly and helpful with my questions. I would definitely recommend them and wish I'd found them sooner!

Epsom, May 2021

The work was carried out carefully and patiently checked at each stage. The plumber explained what he was doing and checked everything, including the boiler and all the other radiators around the house. The finished job is immaculate and everything works beautifully. He also cleared up so well afterwards. We shall definitely use this company again if, or when, the need arises. We would strongly recommend them to anyone. We said, “Thank you so much”. He said, “It’s my pleasure”. Come again P.B.T!

Worcester Park, December 2020

Very helpful from first enquiry to completion of work. I was not aware of this company before a chance referral by a local retailer who was unable to assist me in obtaining and fitting a replacement range cooker at short notice before Christmas. I would certainly recommend their services in terms of job assessment, contacts, keeping costs down, and efficiency and tidiness in execution of the work. Would certainly use them again.

Surbiton, December 2020

For complicated reasons I contacted them due to flooding from the upstairs flat - not involved, but were the most helpful of all the people I had to contact. Even gave a call back with other numbers to try. Amazing. Thanks Natalie.

Sutton, December 2020

Brilliant job carried out by an engineer called Scott. My boiler got shut off by British gas and I needed heating promptly. My boiler was swapped out within 2 days and my heating is all up and running. Could not be happier with the service I received all round.

Sutton, December 2020

PBT attended to install the cables before I had some built in cupboards put in. They then reattended after they had been built to install the lights. I couldn't be happier. Looks very professional carried out by professional friendly engineers. Great company thanks guys.

Sutton, December 2020

PBT carried out a full rewire, fuse board, bonding + new boiler in my rental property. I can't recommend them highly enough. My tenants details were handed over to Natalie in the office and all works was booked in and carried out without the need for me to be involved. Very efficient, reliable and to a faultless standard. Full certification was issued on completion. Will continue to use. 5*****.

Worcester Park, November 2020

Very pleased with the difference of efficiency of boiler and radiators. Job was done with great proficiency, and by a friendly and nice young man. Would always recommend the company.

Kingston Upon Thames, November 2020

A very professional job done Steven explained in great detail the process he was going through to identify the fault. He insisted on cleaning absolutely everything he’d touched before leaving. I cannot praise enough. It’s the first time I have used them and I would definitely do so again.

Sutton, November 2020

PBT installed a new boiler for me today, the workmanship was fantastic and I can’t recommend them highly enough! Also, brilliant value for money!

Tadworth, November 2020

PBT always respond swiftly and carry out work to a high standard and most importantly, keep customers informed of progress.

Surbiton, October 2020

The guy who came out was great. Had a look at the job and kept me informed of any problems/solutions etc. Didn’t feel like I was being ripped off. Really pleased with the company and the work they carried out.

Esher, August 2020

Electrician Ross was on time, inspected damage done by lightning, replaced/repaired what was needed. Explained clearly and answered all my questions. Was very courteous and helpful. Clean and tidy. Wore a mask and kept to distancing rules (as it's COVID 19 times). Assured me that all the wiring was safe now! PBT was appointed by insurers, so it was just luck of the draw. However, will definitely use them when I need an electrician in the future!!

Sutton, August 2020

The work was excellent both from the electrician, who explained what I needed and why, and from head office who were quick to respond to my queries and give an accurate estimate. Paperwork was turned round quickly.

Morden, July 2020

Very well done professionally and with precision, considering it is an old boiler. Also the toilette is an old design and managed to replace the filling loop & dump valve with great care and everything is working efficiently. Thank you very much, everybody involved were very helpful; really great people. God bless them.

Chessington, July 2020

A really, really friendly, helpful and efficient company - especially Natalie in the office. They even collected the hob from the supplier. Removed old gas hob and fitted new one and did gas certificate. Would recommend to all.

Tadworth, November 2019

The lads are lovely, friendly, trustworthy, knowledgeable and were a pleasure to have in our home. Any correspondence with all employees of the company, was dealt with swiftly and any extra work was agreed and carried out on schedule. For example they advised that we required a new consumer unit fitted, to ensure safety regulations were met. I would highly recommend this family run, local business.

Fareham, June 2019

PBT have undertaken a variety of work for our company and have always been brilliant. Their communication has been top class, and we've never had any complaints from Residents about their service or on-site presence.

Morden, June 2019

PBT are efficient, tidy and competitively priced. We have had a close relationship for approximately 10 years, they have always been very professional. The have carried out 100's of jobs for our landlords over the years and we have never had any negative feedback. I would have no hesitation in highly recommending PBT.

Sutton, June 2019

Work was great lads were great easy company to deal with would recommend them to anyone looking for electrical works to be carried out.